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Scenarios · Integrations · Automation

Chatbot development

We develop chatbots for inquiries, consultations, sales and internal processes with clear logic and integration into business systems.

Cost
from $500/per project
The first result
from 10 working days
Format
From a simple script to an AI bot
MAWERSTIN / CHATBOTSSYSTEM 01
Chatbots → RESULT
01 / For whom

When chatbot development can help

A service is needed when a digital tool must solve a specific task and not exist separately from the company’s processes and goals.

01

Many recurring questions

The team spends time on the same answers, clarifications and initial qualifications.

02

Inquiries go unanswered outside business hours

An accessible channel is needed that collects contacts and transfers the inquiry to the person in charge.

03

Processes require automation

You need to connect the dialog with CRM, tables, payment, schedule or internal systems.

ANALYSIS · SYSTEM · RESULT

How chatbot development helps your business

We focus our work on improving the process, the quality of communication or achieving a measurable result.

  • Accepts and qualifies inquiries
  • Answers typical questions
  • Helps to choose a service or product
  • Transfers data to CRM and reports to manager
  • Automates records, statuses and simple operations
03 / Composition of the service

What’s included

We agree on the scope after an initial review, focusing on what your project actually needs.

01

Designing scenarios

We define dialogue branches, goals and situations in which transfer to the operator is required.

02

Texts and logic

We write understandable messages, questions, hints and answers to errors.

03

Interface development

We create buttons, forms, menus and actions in the selected channel.

04

Integrations

We connect the bot with CRM, API, site, tables or other systems.

05

Testing

We check scenarios, extreme cases, rights and correctness of data transfer.

06

Launch and analytics

We deploy solutions and define events for performance monitoring.

04 / Process

How we work

We move from the understanding of the task to the verified result, consistently fixing the solution.

The first stage

Task and channel

We define the users, the goals, the platform and the expected action after the dialogue.

05 / Result

What you receive

The result is transmitted in an understandable format, ready for use and further development.

Working resultSystem, materials and next step
  • Working bot in selected channel
  • Agreed scripts and texts
  • Collection and transmission of inquiries
  • Integrations are necessary
  • Panel or clear control method
  • Documentation and launch
Pricing and scope

Chatbot development pricing

The starting format is a bot for one messenger with a menu, one script for collecting an inquiry and sending the request to the person in charge. Payments, CRM, AI and complex branches are evaluated separately. Before development, we agree on the logic of the dialogue and error handling.

Starting pricefrom $500For the base scenario; hosting, API and support are paid for separatelyGet an estimate
06 / Approach

How we create useful chatbots for business

We combine marketing understanding of the task, interaction design and technical implementation.

01

Dialogue leads to results

Each branch helps to get a response, request or complete an operation.

02

A human is always within reach

We lay down a clear transfer to the manager where automation is insufficient.

03

Built to grow

The architecture allows adding scenarios, integrations and new channels.

07 / FAQ

Chatbot development FAQs

We briefly answer about the format, cost, terms and possibilities of further development.

For which channels can you develop a bot?+

The format depends on the audience and available APIs: site, messengers, internal interfaces or several connected channels.

Can AI be connected?+

Yes. AI is useful for free questions, working with the knowledge base and classifying requests, but its application is evaluated taking into account the risks and cost of requests.

Is it possible to integrate a bot with CRM?+

Yes, if the system has an API or other secure way to exchange data. We define the composition of the integration before development.

Who will control the bot after launch?+

We provide a clear way to update content and provide instructions. With complex logic, you can agree to support.

08 / Examples

Chatbot application scenarios

Possible tasks and solution formats. We determine the project scope after discussing business processes and requirements.

Sales and consultation

Lead qualification bot

Clarifies the need, suggests the next step and forwards the request to the manager.

Discuss your needs
Service and processes

Assistant bot

Responsible for the knowledge base, collects data and runs the agreed process.

Discuss your needs
MAWERSTIN / NEXT STEP
The final step

Discuss chatbot development

Describe the channel, users, and task to be automated. We will propose a scenario and evaluate the implementation.

MAWERSTIN / FEEDBACK

Let's discuss your task

Leave your contacts - we will contact you and clarify the details.